Returns & Exchanges
We want you to be completely satisfied with your Regalrose purchase, so we offer a straightforward 30-day return policy for most items in their original condition. Please note that for hygiene reasons, earrings and body jewelry cannot be returned unless they are faulty.
Check Eligibility
Ensure your items are unworn, in their original packaging, and within the 30-day return window from the date of delivery.
Register Your Return
Visit our online returns portal to enter your order number and email address to select the items you wish to send back.
Package and Post
Securely pack your jewelry and use the provided return label or your preferred tracked courier to send the parcel to our UK warehouse.
Receive Your Refund
Once our team inspects your return, we will process your refund or exchange within 7-10 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing