Frequently Asked Questions
Everything you need to know about your RegalRose order.
How long does shipping take within the UK?
Standard UK delivery typically takes 2-4 working days, while our Express Shipping option ensures your jewelry arrives within 1-2 working days.
What is your return policy?
We offer a 14-day return period for most items. Please note that for hygiene reasons, earrings and body jewelry cannot be returned unless faulty.
Do you ship internationally?
Yes, RegalRose ships worldwide. International delivery times vary by location, usually ranging from 5 to 15 working days depending on the selected service.
What materials are used in your jewelry?
Our collections feature a variety of high-quality materials, including 925 Sterling Silver, 18k Gold plating, and genuine gemstones. Specific material details are listed on each product page.
How should I care for my RegalRose pieces?
To maintain the shine of your jewelry, avoid contact with water, perfumes, and lotions. Store your pieces in a cool, dry place, preferably in the original pouch provided.
Can I track my order?
Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your delivery progress.